FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Santa Barbara?

    At the Petit Palace Santa Barbara we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Santa Barbara a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Santa Barbara is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Santa Barbara once I have checked out?

    Yes, the Petit Palace Santa Barbara allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Santa Barbara?

    The Petit Palace Santa Barbara is a hotel located in Plaza Santa Bárbara, 10. This boutique hotel in Alonso Martínez is a few steps from Chueca, Malasaña, History Museum, the Longoria Palace, the Mercedarias Descalzas Convent, Barquillo Street, the Romanticism Museum, Siete Chimeneas House or the las Salesas Square, and of course the most well-known tourist and vibrant areas of Madrid.

  • What special services does the Petit Palace Santa Barbara have?

    The Petit Palace Santa Barbara offers you some special services such as bicycle rental, MIFI, Wi-Fi, indoor patio, events, 24 hours reception...

  • Does the internet Wi-Fi connection have any cost at the Petit Palace Santa Barbara ?

    Clients' internet connection is free at the Petit Palace Santa Barbara. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Is the Petit Palace Santa Barbara adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Santa Barbara hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind of family services with children does the offer?

    The Petit Palace Santa Barbara is a Sevilla hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children ...